Citadines Connect Airport Jakarta, Tangerang
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Key details
About the Hotel
Jalan Husein Sastranegara No.9, Jakarta, Id,
Tangerang,
Indonesia,
15127,
Banten
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Free airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Spa & wellness centre
- Massage
Room features
- Air conditioning
- Terrace
- Ironing facilities
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Location
Jalan Husein Sastranegara No.9, Jakarta, Id,
Tangerang,
Indonesia,
15127,
Banten
Map view
Jalan Husein Sastranegara No.9, Jakarta, Id,
Tangerang,
Indonesia,
15127,
Banten
City landmarks
Amusement Park
Palm Bay Water Park
2.0
mi
Shopping Area
Airport Hub
3000 ft
Masjid Jami' Al Hasaini
2300 ft
Mosque
Zona nyender masjid al huda
2600 ft
Mosque
Masjid Jami Al Barkah
3700 ft
Masjid Sofatul Ummah
4000 ft
Mosque
Masjid Jami' Babussalam
4700 ft
Mosque
Masjid Jami Hitabe Assalam
5100 ft
Golf Course
Cengkareng Golf Club
1.6
mi
Pasar Modern
1.1
mi
Mosque
Masjid Nurul Iman
1.2
mi
Church
Gereja Katolik Santa Maria Imakulata
1.3
mi
Musholah Al-Ikhlas
1.3
mi
Church
Ibadah Anak GBI Daan Mogot
1.4
mi
GBI Avenuel
1.4
mi
Pasar Rawa Lele
1.4
mi
Masjid Jami' Nurul Amal
1.4
mi
Masjid
1.4
mi
Soewarna Business Park
1.5
mi
Masjid Baitul Khoir
1.5
mi
Pasar 55
1.5
mi
Kp. Kresek Asin
Wisata Galian Pasir Kresek Asin
1.5
mi
Pasar Kamal
1.5
mi
Mosque
Masjid Al Inayah
1.5
mi
Market
Pasar Puri
1.6
mi
Mosque
Masjid ar-rohman
1.6
mi
Mosque
Masjid Baitussalam
1.6
mi
Church
Gereja Sidang Jemaat Kristus
1.6
mi
Nearby
Masjid Agung Al
1100 ft
Masjid Jami' Da'arus Sa'adah
1800 ft
Restaurants
D'Cost - Airport Hub
800 ft
Jl. Husein Sastranegara Airport Hub - UG Floor
Barelo Restaurant
900 ft
Jl. Husein Sastranegara lobby of Swiss-Belinn Airport Jarkata Hotel
Bakul Nusantara
2600 ft
Jl. Husein Sastranegara Kav 1 no 26
Eat Station Food Court
2700 ft
Jl. Husein Sastranegara Kav 1 Airporthub Jakarta
Java Cafes
3900 ft
Jl Benda Bandara Internasional Soekarno Hatta Terminal 2-D
AJ Brandon Restaurant in the FM7 Resort Hotel
4800 ft
Jl. Raya Perancis No. 67 Cengkareng
Reviews and Ratings
Reviews from guests about their experience.
60%
loved their spa retreat and can’t wait to return.
6.0/10
Guest rating
Rooms
7.0
Location
7.6
Service
7.0
Dining
7.4
Edward
United States,
January
2025
7.0/10
My stay at Swiss-Belinn Airport Jakarta was a mixed experience. The location is excellent for quick airport access, but the room cleanliness and some facilities left a lot to be desired. While the dining options were quite good and the staff friendly, the overall maintenance of the hotel could use a bit of attention to enhance the stay.
Rooms
6.0
I found the room to be fairly basic and clean, but there were some issues. The bathroom definitely needs a makeover, and I had a dirty sink and toilet that wouldn't flush properly during my stay.
Service
8.0
The staff were very friendly and eager to help. I appreciated how organized the shuttle service was, which made getting to the airport easy, especially when the taxis can be overpriced.
Location
7.0
The hotel is super close to the airport, which was great for my transit needs. However, it's quite far from central Jakarta, making it less ideal for those wanting to explore the city.
Dining
8.0
I really enjoyed the dining options. The restaurant’s food was excellent, especially the tenderloin of beef I had for dinner, and the breakfast had a nice variety, although the bread on one occasion was stale.
Facilities
7.0
Facilities included reliable room service and a decent airport shuttle. However, I noticed the fridge in my room was unplugged upon arrival, which was a small inconvenience.
Arthur
United States,
January
2025
5.4/10
Overall, I had a nice stay at Swiss-Belinn Airport Jakarta. the staff was friendly and made my early check-in at 10:30 a breeze. The comfortable bed and fluffy pillows made it easy to rest after a long flight. however, I did notice some peeling wallpaper that could use attention.
Rooms
8.0
I stayed in a Superior Queen Room, which was comfortable and well-equipped. The free Wi-Fi and air conditioning worked perfectly, and I appreciated having a coffee/tea station. The room was spacious enough for my luggage, although I did find a few stains on the sheets that were a bit off-putting.
Service
9.0
The service was efficient and the staff really tried to accommodate my needs, even with some language barriers. They arranged for a shuttle that was available at any time, which was super helpful for my early departure.
Location
9.0
The location is fantastic for a quick overnight stay as it's just a 10-15 minute ride to the airport. which made my travels incredibly convenient. I liked that I was able to explore some nearby food options without needing a taxi.
Dining
9.0
Dining was one of the highlights of my stay. I enjoyed both the complimentary breakfast and dinner at the restaurant. The food was varied and reasonably priced, with plenty of options for both Indonesian and Western cuisines.
Facilities
8.0
The hotel boasted a nice pool, which I found quite inviting, although I didn't get a chance to swim. I appreciated the gym and spa facilities as well, all contributing to a pleasant stay.
John
United States,
December
2024
7.0/10
I had a mixed experience at Swiss-Belinn Airport Jakarta. While my suite was comfortable, spacious, and stylish, I faced a significant issue due to being placed in a smoking room despite requesting a non-smoking one. The miscommunication with room service at odd hours was frustrating as well. Although the staff was polite and friendly, I expected better service consistency from an international hotel.
Rooms
9.0
My suite room was 40 square meters with modern furniture and a gorgeous view of the Soekarno Hatta Airport. It had a comfortable sofa, a 42-inch television that rotates, and a nice mini bar. I really appreciated the wooden parquet flooring which added warmth to the space.
Service
5.0
I faced challenges with the service as the staff misunderstood my room preference and failed to deliver 24-hour room service as advertised. However, they were generally friendly and tried to accommodate my needs where they could.
Location
8.0
The hotel's location is excellent, just a short distance from the airport with a free shuttle service. It's also convenient for accessing local street food without needing a taxi.
Dining
7.0
I enjoyed the food options, especially the Indonesian dishes, but I wished there were more western choices available at breakfast. The breakfast menu could have used more variety, especially for cereal lovers like me.
Facilities
7.0
The hotel offers great facilities including a gym, spa, and room service, although my experience with room service was not satisfactory. The free airport shuttle is a fantastic addition.
Susan
United States,
November
2024
5.0/10
I had a mixed experience at Swiss-Belinn Airport Jakarta. The location is quite convenient for quick access to the airport, which is a major plus, but the area felt a bit isolated and there were lots of mosquitoes. The staff was friendly and helpful, which made my stay more pleasant. Overall, it's a decent option for a short, budget stay, but I found some aspects needing improvement.
Rooms
7.0
The room was basic but clean, featuring a comfy queen bed and standard amenities like a TV and coffee/tea station. However, I noticed it had a slightly strange cigarette smell on a non-smoking floor, which was disappointing.
Service
8.0
The staff were very attentive and friendly. They even arranged a ride to the airport outside of the shuttle schedule, which I really appreciated.
Location
6.0
The hotel is very close to Soekarno-Hatta International Airport, making it perfect for transit. But the route to the hotel involved some rough back roads, which can be tricky.
Dining
6.0
Breakfast had a lot of choices, but I was disappointed by the mosquito issue while eating outside. They also didn't inform me upfront that the place was completely halal, which led to an awkward situation regarding drink options.
Facilities
7.0
The hotel offered several useful facilities like free airport shuttle and room service, which added value, though improvements in some areas would enhance the overall experience.
David
United States,
November
2024
6.4/10
My stay at Swiss-Belinn Airport Jakarta had its ups and downs. While the location is excellent for transit passengers with free airport shuttle service, I encountered issues with room cleanliness and room service. Despite these problems, the staff were friendly and the food was good, particularly the sop buntut I had for dinner. Overall, it was a mixed experience.
Rooms
5.0
The room was spacious and equipped with AC, TV, and good WiFi. However, I was initially placed in a smoking room despite requesting non-smoking, which left a lingering smell throughout my stay. The maintenance was good though, as everything worked well aside from the odor.
Service
5.0
Service had room for improvement. I was misled about 24-hour room service, as it wasn't available during my early morning request. Additionally, the front desk staff were not very helpful when I wanted to address my concerns regarding the room change.
Location
8.0
The hotel is very close to the airport, making it perfect for short stays. However, it's a bit isolated from central Jakarta, which could be inconvenient for longer visits, especially with traffic.
Dining
7.0
The dining options were decent, although somewhat limited. I really enjoyed the sop buntut and the breakfast selections were tasty, offering a variety of choices.
Facilities
6.0
The facilities included a good spa, which I found relaxing. However, the overall impression was slightly marred by the lack of proper signage for food services in the room, making it challenging to find what I needed.
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